Vestek ICT Terms and Conditions

Effective Date: 11/02/2025

Welcome to Vestek ICT! These Terms and Conditions (“Terms”) govern your use of the Vestek ICT website and the purchase of products from our online store. By using our website or making a purchase, you agree to abide by these Terms.

1. Introduction

Vestek ICT is an online eCommerce platform providing a wide range of technology products, including computers, accessories, software, and related devices. These Terms apply to all users of the site, including customers, merchants, and others who access or use the site.

2. Account Registration

Certain features may require account creation.
You agree to provide accurate, current, and complete information during registration.
You are responsible for maintaining the confidentiality of your account and password.
Vestek ICT may suspend or terminate accounts with inaccurate or violating information.

3. Product Information and Availability

We strive to provide accurate product information but cannot guarantee error-free descriptions or pricing.
Prices and availability are subject to change without notice.
We reserve the right to limit product quantities or discontinue items at our discretion.

4. Order and Payment

Placing an order constitutes an offer to purchase, subject to availability and acceptance.
Orders may be refused or canceled for payment or inventory issues.
Payment must be made in full before processing; accepted methods include credit/debit cards, PayPal, and other specified options.
Transactions are processed in [currency] unless specified otherwise.

5. Shipping and Delivery

Shipping fees depend on delivery address and product size/weight.
Shipping costs and delivery times are provided at checkout.
Vestek ICT is not responsible for delays caused by third-party couriers or unforeseen events.
Risk of loss or damage passes to the customer upon delivery.

6. Returns and Refunds

A 7-day return policy applies to most products.
Items must be returned in original condition with proof of purchase.
Some products may be non-returnable due to hygiene or safety reasons.
Refunds are issued to the original payment method after inspection, which may take [insert time period].
Contact customer service within 7 days for defective or damaged items to arrange return/exchange.

7. Intellectual Property

All website content, including text, graphics, logos, images, and software, belongs to Vestek ICT or its licensors.
Reproduction, distribution, or use of content without written consent is prohibited.

8. Privacy and Data Protection

Your privacy is protected under our Privacy Policy, which explains data collection and usage.
Using our website implies consent to personal data collection as outlined in the Privacy Policy.

9. Limitation of Liability

Vestek ICT is not liable for direct, indirect, incidental, or consequential damages from using or inability to use the website or products.
Liability is limited to the purchase price of the product(s) involved in the claim.

10. Governing Law

These Terms are governed by the laws of Kenya.
Disputes are subject to the exclusive jurisdiction of Kenyan courts.

11. Changes to Terms and Conditions

Vestek ICT may update these Terms at any time; changes are posted with updated dates.
Continued use of the website after changes constitutes acceptance of revised Terms.

12. Contact Information

For any questions regarding these Terms, contact us at:

Email: hello@vestekict.co.ke